Masters Audio Club

Carol Phillips, Speaker, Trainer, Beauty Industry Consultant is a nationally known keynote speaker, trainer, industry consultant, and successful former spa owner. For the past 25 years, she has inspired clients all over the globe to refocus on working smarter by using their resources at hand to build traffic, sales, and customer loyalty—especially useful information in today’s challenging business climate. Carol’s unique selling approach enabled her to be named American Salon magazine’s first Retailer of the Year for her outstanding work in salon display, merchandising, retailing, and staff training. Interviewed by Winn Claybaugh, Carol’s humorous approach to salon success will make you wish you’d said it first!